Duggan’s One Hour Heating & Air Conditioning
  • 28-Dec-2018 to 26-Feb-2019 (PST)
  • Operations
  • Augusta, GA, USA
  • $50k-65k based on experience
  • Salary
  • Full Time

Health insurance available, Life Insurance, Paid time Off, possible truck, Negotationable

Duggan's One Hour Heating And Air Conditioning is a family owned business in Augusta, Ga. We have had exceptional growth and now looking for a HVAc Operations Manager. The Operations Manager reports to the General Manager.

  • Achieve the budgeted gross margin outlined in the Company Business Plan by supervising:
  1. Technicians: Maximize lead opportunities based on company's business plan.
  2. Installation Technicians: Must not exceed an 8% labor to revenue percentage.
  3. Parts and Warehouse Coordinator: Must achieve maximum purchasing and delivery efficiency, issue purchase orders and parts requisitions.
  • Regulate equipment and parts usage to achieve budgeted gross margin percentage.
  • Meet with Technicians and Installers at least once per week, making sure that the Technicians and Installers are well educated about their specific contributions necessary to achieve the Company Business Plan. Provide effective, ongoing technical and communication training.
  • Administrate - Make absolutely sure you understand and follow the guidelines for reporting procedures and paperwork:
  • Be neat and detailed when completing your paperwork and expect the same of your employees.
  • Review invoices/paperwork submitted by field personnel daily to ensure all necessary information is recorded neatly and accurately.
  • Make sure that employee and client concerns are handled immediately.
  • Assist other team members as needed on the job site.
  • Personally run service appointments and perform installations as needed to make sure that all client obligations are met.


  • 3+ years of experience in HVAC in similar role
  • 5-7 years of HVAC installation experience
  • 5-7 years of HVAC senior service/sales experience
  • Strong organizational and communication skills
Duggan’s One Hour Heating & Air Conditioning
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